Knox County native, Dorothy Warren, applied for the weatherization program when her current heating source in her residence of ten years stopped working. The mother of four, grandmother of ten, found herself in an unfamiliar situation. Her husband of forty years had recently passed away.  Without a secondary income and a life changing event, she felt like she had nowhere to turn. Dorothy learned through the community and friends that KCEOC Community Action Partnership’s weatherization program had assisted people in similar situations before.

Dorothy came to KCEOC to complete the application process and was determined eligible and placed on a waiting list. After it was determined she was eligible to receive assistance through an energy audit completed by the weatherization evaluator, KCEOC’s weatherization crew was ready to get started. 

Dorothy’s home had both smoke and carbon monoxide detectors installed by KCEOC’s weatherization crew. They also sealed duct work, windows and door frames. The crew also wrapped exposed piping throughout the home. A heat pump and fresh airflow vent were also installed in Ms. Warren’s home.

Ms. Warren stated, “The crew showed just in time before the cold weather had settled in.” She also said she was thankful because she would not have been able to do any of the weatherization work on her own. She also would not be able to locate any other resources for assistance because of recent health issues and her limited income. When asked about KCEOC Community Action Partnership’s weatherization program, she said “it was absolutely wonderful for people in need.” Due to her positive experiences with the program, Dorothy has made several referrals to people in need.